Privacy Policy

We may collect information you provide directly, such as your name, email address, phone number, delivery address, account details, order information, and messages sent to our support team.

We also receive limited technical information, such as your browser, device, IP address, and how you use our website. This helps us keep VetRub secure and improve your shopping experience.

• Process payments, orders, deliveries, returns, and customer-service requests.
• Create and secure your account and verify your identity when needed.
• Send order updates, service messages, and communications you have requested.
• Improve our website, products, content, and customer experience.
• Detect fraud, prevent misuse, and meet legal or regulatory obligations.

VetRub does not sell your personal information. We share information only when needed to operate our services, including with payment processors, delivery partners, technology providers, and professional advisers who are required to protect it.

We use reasonable administrative, technical, and organizational safeguards. No online service can guarantee absolute security, so please keep your account credentials confidential.

You may ask us to access, correct, update, or delete personal information we hold about you, subject to applicable law. You can also opt out of promotional messages by using the unsubscribe option or contacting us. We may retain information where necessary for orders, legal requirements, dispute resolution, or legitimate business records.

VetRub is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

For privacy questions or requests, email vetrubinfo@gmail.com or call +91 9752733999.